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ORDINAZIONE
ORDERING
1
Place Your Order
Select your teeth position and options, then add to cart. Once your order is completed, we ship your mold impression kit. To use an existing mold impression, email support@rhinogrillz.com.
2
Make & Return Your Mold Impression
When your mold kit arrives, follow our Making a Mold Impression guide.
US & Canadian Customers: Your mold impression kit includes a prepaid return shipping label.
UK Customers: Email support@rhinogrillz.com when your mold is ready to ship and we will email you a free return shipping label.
Customers Outside the US, Canada & UK:
Send your completed mold impression to:
Rhinogrillz
145 Tyee Dr, # 34784
Point Roberts, WA 98281 USA
145 Tyee Dr, # 34784
Point Roberts, WA 98281 USA
3
Manufacturing & Delivery
You will receive your custom grillz 3–4 weeks after we receive your mold impression in the US or Canada, and 4–6 weeks for international orders. We will notify you when your mold arrives and update you if production volume causes any delays.
Note: Orders below US$150.00 placed outside the US and Canada incur a US$15.00 shipping charge.
Disclaimer: Our grillz are for cosmetic and entertainment purposes only and do not replace natural teeth or broken fillings. We are not liable for any direct, indirect, incidental, special, or consequential losses or damages arising from the use of our products.
PRICING CHANGES
Due to market fluctuations in gold and silver prices, custom grillz pricing is updated periodically. Please mail your mold impression within 30–60 days of your purchase date. You are responsible for any price differences if your mold is received after 60 days.
RETURNS & CANCELLATIONS
What is your return policy on custom grillz?
Because custom grillz are custom-made mouth jewelry, they do not come with a warranty and cannot be exchanged or returned.
Can I cancel an existing order?
Custom grillz orders can only be cancelled before production or within 30 days of purchase, whichever comes first. A $40 cancellation fee per grill is deducted from the refund. Once we receive your dental mold impression, your order enters production and is final and non-refundable. If there is an issue with your first mold impression, we will send one replacement kit free of charge (subsequent replacement kits are US$30 per kit).